What is MaxBack?
MaxBack is a great way to help the environment while putting money in your pocket! We pay cash for your new and used cell phones, tablets, and wearables.
With consumer electronics being one of the fastest growing amenities, it's important to know where unwanted cell phones, tablets, and wearables end up. MaxBack carefully inspects items to verify the condition is consistent with the consumer’s assessment and that the gadget can be remarketed.
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What happens to my items after I send them in to MaxBack?
MaxBack takes your new and used cell phones, tablets, and wearables and makes sure that they are given a second life.
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Does participating in MaxBack cost me anything?
No, MaxBack is completely free! Nothing comes out of your pocket. We pay for all shipping and postage. Just send us your used cell phones and electronics free of charge, and we'll send you the cash.
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What items can I sell to MaxBack?
You can sell cell new and used cell phones (Android, Blackberry, iPhone, Windows Phone), tablets, and wearables to MaxBack.
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How much can I expect to get for selling my cell phone, tablet, or wearable?
The values of items will vary. The cell phone and consumer electronic markets grow rapidly so newer devices will fetch a higher value than older ones. We update our pricing regularly to offer you the most competitive value for any of your cell phones, tablets, and wearables.
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What accessories must I include in my MaxBack shipment?
MaxBack requires that you include a functional battery with your complete device, plus all chargers and accessories for any wearables, to qualify for payment. AC adapters and charging cables are preferred but not required for cell phones and tablets.
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How do I redeem a promotion code?
If you have a promotion code, it can be entered on the last step of the sale process before confirming your transaction:

Enter your promo code and click the "Apply" button before clicking "Confirm Exchange" to make sure your promo code gets applied.
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How long are quotes valid?
Once a quote is initiated (this is done when you complete the checkout process), we honor that quote for a period of 30 days. This is from the time of the quote until your package is scanned into the system at our warehouse. You will receive an email from us when your item(s) arrives here at MaxBack.
Please note that MaxBack is closed on weekends and holidays. If your item arrives on a Saturday, it will not be received into our warehouse until the following Monday, so please mail far enough in advance to ensure a weekday, non-holiday delivery.
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Why does MaxBack limit the amount of items I can include in a transaction?
MaxBack is tailored for use by the individual customer. We limit transaction volume to one exchange per calendar month of up to four items per transaction so that we are able to ensure our customers have the best experience and fastest payment possible. This attention to the individual seller allows us to complete transactions and pay faster than any other option we are aware of.
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What if I have more than four items to sell?
MaxBack will accept up to four items per calendar month for our standard account holders. If you have more than four items to sell you must wait until the next month to make another exchange. Please note that the devices you wish to sell will be quoted at their current market value at the time the new exchange is made. It is for this reason we recommend upgrading your account to a Volume Seller account to avoid these exchange limitations if you have more items to sell.
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